Making
Appointments | Your First Visit
| Insurance Information |
Hand Therapy
| What
to Expect
We look forward to serving you efficiently and effectively
during your first visit. Your initial examination at Hand
Surgery Specialists will require a thorough evaluation by
your physician and may include X-rays or other diagnostic
tests.
To design the best and most efficient treatment plan for an
upper extremity problem we must study your medical conditions
and what tests or treatment you have already undergone. By
supplying your medical history as it relates to your specific
disorder, you enable your hand specialist to diagnose and
treat your disorder effectively and efficiently. |
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First
Visit Checklist
1) FIRST
VISIT FORMS: The forms that you will need to complete
at your first visit can be found below. Please save yourself time
at the first visit by printing these forms now, completing them
and bringing them to your first visit.
2)
PREVIOUS TESTS OR X-RAYS: We need the results of the studies that
relate
to your upper extremity disorder.
3)
ANY OTHER TESTS: Please ask your previous physician to provide you
with copies of tests that relate to your current problem, or information
that impacts your overall health.
4)
MEDICATIONS: Name and dosages of any medication that you are
currently taking.
5)
HEALTH INSURANCE CARD: With the insurance company's address.
6)
SOCIAL SECURITY CARD OR DRIVER'S LICENSE.
7)
YOUR EMPLOYER'S ADDRESS
8)
YOUR INSURANCE COPAY
9)
INDUSTRIAL CLAIM NUMBER: If your injury is work-related and an industrial
claim number has been assigned, please bring this number with you.
10)
NAMES AND ADDRESSES OF YOUR OTHER PHYSICIANS: The results of
the evaluation will be sent in a report to your family physician
and to any other physicians who are involved in your care.
| If
your medical insurance plan requires a referral from your Primary
Care Physician, be sure that the referral is obtained prior
to your appointment in our office. |
After
the evaluation, your physician will discuss your condition with
you and outline different treatment options. Empowered with the
information necessary to make critical decisions, you and your hand
specialist will select a treatment program that is best suited to
your individual needs.
| Online
Forms
We have provided four online forms you should complete before
your first visit to our office. Completing these forms prior
to your first visit will allow a faster and more efficient
registration experience.
If
you are unable to print and complete these forms from home,
we will provide you with the forms at the office upon registration.
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Click
here to download the forms.
Scheduling
Surgery and Tests
If surgery or tests are required, critical steps must be taken.
We understand that any kind of surgery can be stressful, and the
rules and regulations of insurance companies can be confusing. Hand
Surgery Specialists will work with you every step of the way in
scheduling surgery and tests. Please make sure that you understand
and follow these steps:
· You will need to collaborate with our scheduler to secure
an acceptable date for you, your insurance company, your surgeon,
and the Hand Surgery Center.
·
You must get approval from your insurance company. Ultimately
it is your responsibility to make sure that all procedures are
covered by your insurance policy.
· You will need to alert Hand Surgery Specialists
of rules and regulations specific to your insurance company. Every
insurance company is different.
Payment
The fee for the initial examination will vary depending upon the
complexity of your problem. Additional charges will be made for
diagnostic tests or X-rays and for treatments such as casts, splints,
or injections.
Payment
for services is due at the time of the visit. All copays will be
collected at the time of the service. Payment from the patient is
expected if you do not provide the billing office with the appropriate
information necessary to submit an insurance claim. Ask your primary
care physician to complete a referral if your insurance requires
one for a visit to a specialist.
If
you are unable to pay on the day you receive services from a Hand
Surgery Specialists physician, please discuss the situation with
our Business Office so that special arrangements can be made. Since
our primary concern is your health, we will make every effort to
accommodate any unusual circumstances that make your financial obligations
difficult to fulfill.
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