Hand Surgery Specialists
Hand Surgery Center Mary S. Stern Fellowship Patient Education
 
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Making Appointments | Your First Visit | Insurance Information | Hand Therapy

Insurance Information

Hand Surgery Specialists have designed policies that will make your experience with us positive and efficient.

Referrals


We understand that insurance and the referral process can be confusing. Please do not hesitate to ask for our assistance. In order to accommodate the needs and requests of our patients we have enrolled in numerous managed care insurance programs. While we are pleased to be able to provide this service to you, it is extremely difficult for us to keep track of all the individual requirements of the plans.  


   
Your insurance coverage is a contract directly between you and your insurance provider. Ultimately, it is your responsibility to obtain a referral from your Primary Care Physician. Please ask the staff of your referring physician to make the phone calls or complete the forms that are required by your insurance provider to obtain the referral if one is required.

If you do not take the responsibility of obtaining a referral, our facility will have no choice but to bill you directly for services rendered if insurance payment rejection results from lack of referral.

If your injury is work related, please bring an industrial claim number with you if one has been assigned.

With your cooperation and help, you should be able to receive all the benefits offered to you, and we will be able to concentrate on caring for your medical needs.

Worker's Compensation

Hand Surgery Specialists understands the frustration of getting injured on the job. We recognize that it may take up to two weeks to secure a claim number. It is critical that you submit the correct paperwork as soon as possible. It is your responsibility to file the claim the day of the injury.

In the meantime, we can provide services as needed. When you call for your appointment, please provide us with your employer's name, contact name, and phone number so that we can call to determine your Managed Care Provider.

As a provider of medical services, Hand Surgery Specialists is asked to provide the following information to state or self-employed providers:

1) Primary diagnosis
2) Summaries of medical activity
3) Prescribed treatments
4) Prognosis
5) Return-to-work dates
6) Other factors regarding the claims we are treating

We try to make the Worker's Compensation process as simple as possible for you. Just click on OHIOBWC.com to download any needed forms.



Disability Claims

Hand Surgery Specialists is pleased to assist in your disability claim. A careful review of your medical record and information from your physician is required for the completion of disability forms. For this reason, we are unable to offer, "while you wait" service. Forms will be completed as quickly as possible and in the order we receive them. Please allow seven to ten working days for the accurate completion of disability forms. A minimal charge, payable in advance, is charged for this service.