Insurance Including Workers Comp

Some insurance policies require that patients bring a referral from their primary physician to Hand Surgery Specialists. If this is true for your insurance, please ask the staff of that physician to make the phone calls or complete the requisite forms to obtain the referral.

Your insurance coverage is a contract between you and your insurance provider. Ultimately, it is your responsibility to obtain a referral from your Primary Care Physician if it should be required.  If you do not take on this responsibility, our facility will have no choice but to bill you directly for services rendered if insurance payment rejection results from lack of referral.

If your injury is work-related, please bring an industrial claim number with you if one has been assigned. With your cooperation and help, you should be able to receive all the benefits offered to you, and we will be able to concentrate on your medical needs.

Worker’s Compensation

The frustrations of getting injured on the job can be overwhelming. We recognize that it may take up to two weeks to secure a claim number. Still, it is your responsibility to file the claim the day of the injury – and, critically, to submit the correct paperwork as soon as possible.

In the meantime, we can provide services as needed. When you call for your appointment, please provide us with your employer’s name, contact name and phone number so that we can determine your Managed Care Provider.

As a provider of medical services, Hand Surgery Specialists is asked to give the following information to state or self-insured providers:

  • Primary diagnosis
  • Summary of medical activity
  • Prescribed treatments
  • Prognosis
  • Return-to-work dates
  • Other factors regarding the claims we are treating.

We try to make the Worker’s Compensation process as simple as possible for you.
Download any needed forms here

Disability Claims

Here too, we are pleased to assist you in any way we can. The completion of disability forms requires a careful review of your medical record and information from your physician.

For this reason, we are unable to offer “while you wait” service. Forms will be completed as quickly as possible and in the order in which we receive them. Please allow seven to 10 working days for the completion of disability forms. A minimal fee, payable in advance, is charged for this service.

If you have insurance questions, contact us via email or call 513 961-4263.

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